STORE POLICY
ORDERS & RESERVATIONS
All Bag Story pieces are preloved and usually one piece only.
To order, send us a message with the bag name or SKU. We’ll confirm availability and provide payment details.
No reservation without downpayment. Items remain available until payment or the required downpayment has been received.
CONDITION & PRODUCT DETAILS
Our bags are preloved unless stated otherwise. Signs of previous use, such as scratches, stains, discoloration, hardware wear, or other imperfections, may be present.
We provide actual photos, measurements, condition details, and noted flaws on each product listing.
Please review the full listing before placing your order.
AUTHENTICITY
We do not claim authenticity unless a bag has been professionally authenticated or comes with sufficient authentication documentation.
Brand names in our listings describe the markings or branding found on the item and should not be treated as a guarantee of authenticity unless specifically stated.
SHIPPING & COD
We ship nationwide through our available courier partners.
Cash on Delivery is available for eligible orders. A downpayment may be required before COD orders are shipped.
Shipping fees depend on your location and order.
RETURNS & REFUNDS
Because these are preloved pieces and their condition is shown before purchase, all sales are final.
Please review the photos, measurements, description, and condition before ordering.
If you receive the wrong item or there is a significant issue not disclosed in the listing, contact us as soon as possible so we can review your order.
Payment Methods
GCash
Bank Transfer
Cash on Delivery, subject to our COD policy
Cash for in-store purchases